To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. These guidelines and standards aim to keep the content on relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.Ĭontributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning ’s services should be routed to our Customer Service or Accommodation Service teams.Ĭontributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.Īll content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The opinions expressed in contributions are those of customers and properties, and not of. does not accept responsibility or liability for any reviews or responses. is a distributor (without any obligation to verify) and not a publisher of these comments and responses.īy default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc.). This service may contain translations powered by Google.
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